Meta Must Restore Free WhatsApp Access for Competing AI Assistants
The Commission ordered Meta to restore free WhatsApp API access for rival AI assistants while its EU antitrust investigation continues.
The Commission ordered Meta to restore free WhatsApp API access for rival AI assistants while its EU antitrust investigation continues.
Meta offered limited free WhatsApp access to rival AI chatbots in the EU, but critics say usage caps and fees fail to address competition concerns under EU antitrust rules.
Meta temporarily opens WhatsApp’s Business API to AI chatbots in Europe as the Commission weighs interim antitrust measures and broader competition concerns.
The European Commission has accused Meta of abusing its dominance by excluding rival AI assistants from WhatsApp and signaled possible interim measures to protect competition.